Frequently Asked Questions about WebNursery®?
Click on a question below to see the answer.
What does WebNursery® cost?
Can the WebNursery® pages be customized to look like our hospital’s Web site?
Does WebNursery® require that my hospital have digital equipment?
Are baby photos and information secure?
When are baby photos posted?
How do we present the WebNursery® service on the hospital's Web site?
What does WebNursery® cost?
The Our365 WebNursery® program is free to hospitals and parents. We see this as a way to add even more value to the birth experience in your hospital and for your patients. Our365 has recently made significant investments in technical infrastructure, design and site development to deliver this program to you as a high quality, turnkey offering to your patients.
Can WebNursery® be customized to look like your hospital’s Web site?
We have a variety of ways we can customize the WebNursery® experience to look and feel like "a part of your site." Contact our business development team, and we'll explain the options for bringing the WebNursery® technology into your hospital Web page.
Does WebNursery® require that my hospital have digital equipment?
We have designed ways for all of our partner hospitals to offer WebNursery® regardless of the camera system currently in place. We will be providing new fully digital systems in the near future. Our newest system is in testing and will roll out across our partner hospital network.
Protecting customer privacy and personal information is a top priority. We have taken careful measures to secure both family personal information and the physical locations of our servers. We exercise great care in providing secure transmission of information from your Web browser to our servers, using encryption and other state-of-the-art technology. All Internet transactions via Our365 are private. Further, we never reveal babies' last names or other personal identifying information. Parents have the option and tools on Our365's WebNursery® to password protect their baby's page.
When are baby photos posted?
Where digital equipment is in place we post photos to the baby's WebNursery® page within 48 hours of the image capture. If we capture the baby's image day two, the posting may be 72 hours after birth. For hospitals with film-based cameras, we rely on the mail to get the film to our processing center which can take three to five days. We are continually working to improve this turnaround time.
How do we present the WebNursery® service on the hospital’s Web site?
We will provide you with a WebNursery® graphic to insert on your Hospital's home page with a link directly to your hospital's area on Our365's WebNursery®. By launching a new browser, site visitors will not lose your hospital's page when viewing the WebNursery® on Our365.com. Alternatively, you can use our technology to build WebNursery® functionality right into your own hospital’s Web site.